The Institute of Banking Personnel Selection (IBPS) will start the application for the Common Recruitment Process (CRP) for Customer Service Associates (CSA) in participating public sector banks for the 2026-27 vacancies on August 1. The online registration process will continue till August 21. The previous designation of IBPS Clerk has been changed to CSA and this change in designation was effective from April 1, 2024.
Interested aspirants can visit the official website of IBPS – ibps.in for detailed notifications, updates, and instructions. Any queries or complaints can be addressed through the IBPS helpdesk portal at cgrs.ibps.in.
As per the official advertisement published in Employment News (August 2 to 8, 2025 edition), candidates can apply and modify their IBPS Clerk applications within the same period. The payment of application fees and intimation charges will also be open during this period. Pre-exam training for eligible candidates is tentatively scheduled for September.
The recruitment process involves an online preliminary examination set to be held in October, followed by the main examination in November. The results of the preliminary exam are expected in October or November 2025, with provisional allotment of selected candidates planned for March 2026.
Since recruitment in the clerical cadre in Public Sector Banks is done on a State/UT-wise basis, candidates can apply for vacancies in any one State/ UT only. Consequently, a candidate would be required to appear for Online Examination in any one of the centres in that particular State/UT. However, depending upon the response, administrative feasibility etc. candidates may be allotted to a centre of examination outside the chosen State/UT for which vacancies he/she is applying.
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